Delivery Information
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Our delivery times
Delivery times depend on the jewelry you order.
Normal already made and complete jewelry: 1 - 2 working days.
(if unexpectedly out of stock 3-5 working days.
Photo jewelry 3 - 5 working days.
Name jewelry and engraved jewelry: 5 - 7 working days
Personalized silver rings: 5 - 7 weeks
(These must be custom made, engraved and the correct zirconias placed)
Our packages fit nicely through the letterbox, so you usually don't have to stay at home to receive your order. However, from an order value of €100, we will send the package free of charge with signature upon receipt for safety reasons.
We usually use PostNL. If you are not at home, the package will be delivered to the neighbors or left at the nearest collection point.
Delivery
Once your order has been received by us, it will be packed immediately and usually shipped the same day. For personalized jewelry when it is ready. You will then receive an email from us that the order has been shipped.
If you have chosen a shipping method with Track & Trace, the Track & Trace link will be sent in the email that the order has been shipped.
Delivery address
Would you like to receive your order at a different address? Then that is no problem for us. You can indicate a different delivery address when completing your order. At delivery address you can select that you want the package delivered to a different address.
To take off
Unfortunately, it is no longer possible to collect your order from us or on location.
as we have closed both physical stores and only sell online.
All our Jewelry is shipped from our warehouse in Amsterdam.
(This is not our address for returns, see returns)
Delivery Information